ftk99 Responsible Gaming — Your Safety Is Our Priority
Entertainment should never become a burden — ftk99 gives you all the tools to set limits, take breaks, and play mindfully.
Why Is Responsible Gaming Important?
Online casino and betting is a legitimate form of entertainment, but it is only enjoyable when you play mindfully. ftk99 believes every player should enjoy gaming within their own means and limits. Our platform offers a range of protective tools to give you a healthy and balanced playing experience.
Gambling or betting is never a guaranteed source of income. The outcome of every bet is entirely uncertain — only wager what you can afford to lose. Before playing at ftk99, keep in mind that entertainment is the main purpose, not earning money.
We want every player in Bangladesh to have a safe and enjoyable experience. That is why ftk99 provides strong tools such as deposit limits, self-exclusion, time-out, and 24/7 support. On this page you will learn how to use these features and keep your gaming healthy and under control.
ftk99's Safety Features
Deposit Limit
Set a daily, weekly, or monthly deposit limit to keep your budget under control. Once a limit is set it takes effect immediately, and a waiting period is required to increase it.
Time-Out Feature
Use the time-out feature when you want to take a temporary break. Choose a break period ranging from 24 hours to several weeks. Your account remains completely secure during this time.
Self-Exclusion
If you need a long-term break, choose self-exclusion. While this measure is active, no bonus messages or promotional communications will be sent. Contact the support team to activate it.
Session Time Limit
Decide in advance how long you will play in each session. Once the set time is up, ftk99 will alert you so you stay aware of the time and reduce the risk of playing too long.
Loss Limit
Set a maximum amount you are willing to lose within a given period. When that limit is reached, the session pauses automatically, protecting you from larger losses.
24/7 Support
If you feel gaming is becoming a problem, reach out to ftk99 via live chat or email at any time. Our team is ready to guide you in Bengali.
For Ages 21+ Only
ftk99 operates as a responsible platform in the Bangladesh market. Registration and access to gaming are available only to those aged 21 and above. A valid ID may be required to confirm age during account verification.
To protect minors, we recommend using parental control tools. If children use a shared computer or mobile device at home, block gambling sites using appropriate software.
Important: Opening an account on behalf of a minor or placing bets for them is strictly prohibited. If such activity is detected, the account will be closed immediately.
Principles of Safe Gaming
- Play for entertainment only — not as a source of income
- Only bet what you can afford to lose
- Take regular breaks and spend time on other activities
- Do not chase losses by placing more bets
- Avoid betting while drinking or under emotional stress
- Do not borrow money or dip into savings to play
- Prioritise spending time with family and friends
How to Recognise the Signs of Problem Gambling
Repeatedly returning after losses and increasing bet amounts in an attempt to recover.
Lying about gambling or hiding the amount you play from family and friends.
Neglecting other responsibilities in life — work, family, health — by spending too much time gaming.
Repeatedly trying to stop playing but being unable to, and feeling mentally unsettled.
Using money set aside for bills or essential expenses to place bets.
Feeling anxious, irritable, or uncomfortable when unable to play.
Putting more and more money into betting with no change in mood or satisfaction.
Borrowing from people you know or selling belongings to fund gaming.
Ask Yourself
Ask yourself the questions below. If two or more answers are "yes", it is recommended that you contact the ftk99 support team.
Have you spent more time or money on betting in the past month than you planned?
Have you tried to stop playing but been unable to?
Are thoughts about gambling making it hard to concentrate on work or studies?
Have family or friends expressed concern about your betting?
Have you repeatedly returned in an attempt to recover your losses?
Have you ever used money set aside for bills or daily expenses on betting?
If you feel gaming is getting out of control, do not wait — contact ftk99's live chat or email us at: [email protected] — our team is ready to help in Bengali 24/7.
How to Use the Safety Tools
Set a Deposit Limit
Set a daily, weekly, or monthly deposit limit from your account settings. Reducing a limit takes effect immediately. A 72-hour waiting period applies if you want to increase it.
Take a Time-Out
For a temporary break, select time-out from your account settings. Choose a duration from 24 hours up to 42 days. Logging in will not be possible during this period.
Self-Exclusion
For a long-term break, let the support team know via live chat or email. No promotional messages will be sent while self-exclusion is active.
Talk to the Support Team
For any concerns or issues, contact ftk99's live chat or email [email protected]. Our team provides 24/7 support in Bengali and English.
Parental Controls to Keep Children Safe
If children or teenagers in your household share the same device, install parental control software to keep them away from online gambling sites.
Use a strong password and make a habit of logging out so no one else can access your ftk99 account.
- Use a password or PIN lock on your device
- Avoid saving passwords in your browser
- Talk to children about online safety
- Enable parental filters on the device if needed
If You Need Help
If gambling is having a negative impact on your life or the life of someone close to you, seeking help is the most courageous step you can take.
- Contact ftk99 live chat 24/7
- Email us at [email protected]
- Talk to a trusted family member or friend
- Seek professional mental health support if needed
Enjoy ftk99 Safely
Play responsibly — keep entertainment fun. Explore our games, sports betting, and support pages.